Tuesday, October 27, 2015

Diamond Bank Maintains Resilience in Q3, Grows Revenue by 3.2%

Despite the regulatory headwinds that impacted business operations in Q3, Diamond Bank Plc stayed focused on strategy implementation showing strong resilience against the tide. The Bank cleaned its books of additional toxic assets and recorded strong growth in revenue, while setting forth a clear and realisable business roadmap that would promote stronger and sustainable growth in Q4 and the years ahead. 
Although industry watchers and analysts had predicted a decline in, or flat revenue at best, due to unfavourable macro environment and challenging regulation, Diamond Bank maintained its status as the fastest growing retail bank as well as displayed resilience in earnings. Showcasing its nine months performance scorecard, released on the floor of the Nigerian Stock Exchange on Monday, October 26, 2015, it reported growth in total revenue, which jumped from N151.6 billion recorded during the same period in 2014 to N156.5 billion, representing 3.2 per cent increase over the previous year. Also, the Bank’s net interest income increased to N85.2 billion against N82.6 billion in the first nine months of 2014.  
Click http://bit.ly/1ibTUtk to

Tuesday, October 20, 2015

Hyundai, Diamond Bank Inaugurate Vehicle Credit Facility For Customers

Hyundai Motors Nigeria in partnership with Diamond Bank Plc has inaugurated yet another vehicle finance initiative tagged ‘Hyundai-Diamond Dream Deal: it’s time to own a brand new Hyundai’. Click  http://bit.ly/1NlR3ZQ to read more...

Thursday, October 8, 2015

Customer Service Week: Diamond Bank CEO turns cashier, attend to Customers

Customer Service Week: Diamond Bank CEO turns cashier, attend to Customers

At Diamond Bank Plc, customers are indeed kings! That is why Uzoma Dozie, removed his tag as the Chief Executive Officer and wore his tag as a teller and personally attended to the highly valued customers of the Bank as part of activities to mark the global celebration of the 2015 World Customer Service Week.

Taking his role as teller for the day at the Ajao Estate, Isolo, Lagos branch, Dozie expressed delight at the opportunity to personally attend to the customers in keeping with the Bank’s core values of going the extra mile to foster lasting relationships with its customers.

“It is a pleasant experience to meet with our customers and also interact with them firsthand. We just updated our customer service application to make meeting customer needs a lot easier and faster. We will always do our best possible to stay in touch with our publics and get relevant information on how our services impact their lives and businesses directly,” Uzoma said. 

Many customers were stunned on realizing that they were being attended to by the most senior officer of the Bank. According to Tene Alero Jumoke, the first customer to be attended to by the CEO, “today is my most memorable day in the banking hall; to see the MD attend to me. He is very friendly and humble.” 

Ogunyemi Omotunde, another customer said: “this is an awesome experience. It is unbelievable to have the MD/CEO attend to customers himself. Diamond Bank is truly a customer-centric bank and is bringing new thinking to the concept of customer service in Nigeria.” 
The highpoint of the day was the presentation of a special gift to the tenth customer the CEO attended to. The beneficiary, Abdulwahab Isa Ikwogya, a motocycle operator, could not find words to express his joy.

“I thought it was the normal business of putting my money in the bank and going away. I never knew that banks can go so far to celebrate their customers. I love Diamond Bank so much. I will always do business with the bank. They are always doing things to surprise their customers and make them happy.”

Dozie assured customers that Diamond Bank will always provide them with excellent banking services and urged them to embrace online banking as well as other offerings provided by the Diamond Bank.

According to him, “At Diamond Bank, we believe that technology is the future and digital banking is the way to go. We will accelerate digital banking through information and communication technology to help people move to easier, more convenient and more secure ways of carrying out financial transactions instead of carrying cash. We believe this can be achieved with the amount of infrastructure that we have invested in technology.”

Tuesday, October 6, 2015


In line with our MSME strategy to deliver value-added propositions to MSME businesses across the country, we have scheduled to hold the 61st  Diamond BusinessXpress Enterprise Series' for our customers in Calabar and Port Harcourt Regions, taking place in Port Harcourt.

As earlier communicated, our business seminars henceforth will have a larger focus in conte

nt specially targeted at borrowing MSME clients (previous, current and potential borrowers). Hence, it is in our interest to support them to build managerial capacity, such that they are able to manage their businesses more profitably as well as pay down on their loans as at when due.

Further, our seminars have been restructured to avail 4 key training modules for customers in each region: (Business Planning; Financial Management; Sales/Marketing; Human Resource Management). In this respect, a certificate would be presented to participants upon conclusion of each module.

Please note that customers who would be coming from branches that are located at towns within Calabar Region would be attending for free in compensation for the distance travelled.

Details of the event are as follows:

Date:     Thursday, Octobber 8th, 2015.
Venue:   Atrium Facilities and Services Limited, Pearl Hall, 28 stadium Road, Port Harcourt.
Time:       9:00a.m - 2:00p.m.

Keynote Speakers:  Mr. Ebele Enunwa. CEO, Sundry Foods (Kilimanjaro Restaurants)

Topic:  " Global Best Practices in Human Resource Management”

Seminar Module: “Human Resource Management”

For enquiries please call our 24hr Contact Centre on 0700 3000000, send an SMS to 30811 or email us at enquiries@diamondbank.com